Return delivery and warranty

Warranty terms

All products are sent to you after quality control, and unless otherwise specified, they are subject to manufacturer’s guarantees.

For the warranty terms to be valid, be sure to check the product while delivering the goods. If any damage occurs, do not take the product by keeping a report. Product changes, product deformation, or original product design deterioration out of warranty.

Conditions for returning the product

Not all products have been changed. As product returns and replacement conditions, practices in accordance with Law No. 4077 on Consumer Protection are essential. If the product you purchased appears on our website incorrectly, missing or different according to the written offer presented, you must contact us within 7 days of the delivery date, if a refund or replacement is requested. The consumer cannot use the right to withdraw in products produced according to the consumer’s special demands or demands or that have been assigned to the person by making changes or additions. If the requested product error occurs due to customer use or if the product is used within 7 days, the product cannot be returned or replaced. The refund process can take an average of 2-7 business days to shop with a credit card. The request is returned by bank transfer on the first working day. In case of any malfunction, you can report it and send it to us by shipment. In the event of a malfunction or change, the shipping and transportation fees are the customer’s concern.

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